Any communication or material you transmit to the Site by the User via e-mail or otherwise, including any question, the data provided at registration and signing the purchase, comments suggestions or the like, they will be treated in accordance with the provisions art. 13 of Legislative Decree 30 June 2003, n. 196 and art. 13 EU Regulation n. 2016/679 "GDPR", which protects the confidentiality of personal data.
For more information the reader is referred to the appropriate section on the Privacy and Cookies Policy by clicking HERE.
Orders placed on this site are processed by Calico Jack AirSoft s.a.s. with registered and operating office in Muggiò (MB) in Via Galileo Galilei 4, hereinafter referred to as "Calico Jack". The order can not be entered by users with less than 16 years old. By placing the order on the Calico Jack's site, you acknowledge having read the conditions of sale, the payment methods and proposals of the purchase process.
The appearance and characteristics of the articles, especially replicas (including any optional accessories or documentation varies, present or not in the package of the replica itself), may in some cases differ slightly or vary from those described and illustrated in the site, such differences are due to different production batches and to the commercial policies of the manufacturers and may only be of interest to aesthetic parts, such as the presence or absence of logos, optional or various documentation, which however does not affect the quality and especially the operation of the product.
Orders are dispatched to arrival date (and only after receiving confirmation of payment) and usually within three working days, excluding circumstances not derived from our will. The goods on sale with the words "ONLY ONLINE" and the articles available only on Ordination, are available at the store usually in 4/5 working days, subject to availability from the supplier. The Calico Jack assumes no responsibility for any delays are not derived from their will. The availability of the items in SHOP is updated every 24 hours or so. To facilitate the shipping schedules, in case of lack of an article at that time short untraceable, the Calico Jack reserves to cancel the order missing item and send to the client the rest of the goods (unless otherwise specified in the client's at time of order). In case of absence of two or more items, the Calico Jack will inform the customer that has the right to change (with possible alternatives), or cancel the order.
For technical, organizational reasons or to take advantage of any online discounts, orders less than 50.00 euros will not be considered or will be canceled at the management's discretion.
The Calico Jack warranties and technical assistance are usually dealt with on 7/15 days worked according to the workload of the moment. The delivery of goods will be done directly in the shop (no additional charge), or upon customer request, by means of a courier provided by the customer at time of order, and charge expenses as specified in the section "Payment Methods" . The goods will be sent to the address specified by the customer when ordering, you will have to verify that the information on the insertion order confirmation are correct and communicate any errors. The customer and also aware that no responsibility can be attributed to Calico Jack for loss, delays in delivery, incorrect or incomplete addresses given by the customer.
The Staff of Calico Jack, checks and tests (where necessary) ALL the items before shipping (especially the replicas, which must absolutely be used with 7.4V Li.Po or 8.4V NiMh batteries), so as to ensure its complete integrity and proper functioning.
The packaging used by Calico Jack are suitable and robust to ensure the integrity of the item for a correct shipment, even those recycled, in fact, the Calico Jack has always been a promoter of respect for the environment and uses (when possible) even old packaging still suitable for shipments.
Calico Jack will not assume any responsibility for damage to the goods sent from shipping or for any loss.
We recommend to all our customers, for greater peace of mind, to use the shipment with INSURANCE and to accept the goods always with RESERVE even if the packaging is not damaged or tampered with, to eventually claim on the courier for any damage to the articles sent caused by transport. In case of delivery with "Pick-up in store" mode, Calico Jack will prepare the order and send the customer a "confirm order ready" message. Orders with "Withdrawing in store on delivery" will be automatically canceled if not withdrawn within 7 days from the "confirm order ready" message, unless the customer has agreed otherwise.
Payment methods accepted are: Cash on Delivery (only for Italy), Postepay (only for Italy), Paypal, Credit Card and Bank Transfer.
The Calico Jack is not responsible for any fraudulent and illegal use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the purchased products.
The Calico Jack, in fact, at no time during the purchase procedure is able to know the number of the credit card of which, by opening a secure connection, is transmitted directly to the bank of the service provider.
You pay directly to the courier upon delivery of the package for purchases not exceeding EUR 199. For amounts over contact customer service for authorization.
Italians in all post offices, online or in Sisal Lottery enabled.
with Paypal account or who does not have the Paypal account directly with your credit card, without registration.
Warning! For this payment method a commission is required by the Paypal service to be paid by the customer and this commission can never be refunded (see conditions of the service on the official Paypal page).
online on the PayPal secure server.
|directly from your bank account.|
The transport costs for Italy reported during the purchase are fixed up to a package of max 10kg, while for HIGHER weights and shipments abroad the costs will be communicated to you later. All items are checked and tested before shipment, so as to ensure the complete integrity and proper operation. The packaging used by Calico Jack are fit and strong to ensure the integrity of the article with proper expedition. The Calico Jack assumes no responsibility for any loss or damage to goods sent derived from the shipment. We advise our customers to accept the goods with RESERVE even if the packaging does not appears broken or tampered with, for a claim against the carrier for damage to items sent. It 'also possible to directly pick up the goods at our point of sale Muggiò (MB), by communicating in order notes, then you will be contacted by our staff to arrange the day of collection of the goods.
A WORLD OF SERVICES AT YOUR SERVICE
Whilst all treated articles are RULE OF ITALIAN LAW IN FORCE, the Calico Jack sells products of excellent quality, for which the warranty service, usually valid for 12 months unless otherwise specified, comes directly from the manufacturer and not by Calico Jack same.
If the purchaser, within two weeks of receipt of the purchased item, you should find malfunctions due to manufacturing defects (Attention! As regards replicas, the warranty only covers the rifle, while for any accessories present in the box such as batteries, battery charger, belts or grips and so on, they are free of charge by the manufacturer and are therefore not subject to guarantees of any kind ... they are considered free of the manufacturer or the importer), you can return the item for checking and possible repair or replacement free of charge. However, the shipping costs of the defective item are to be paid by the buyer, which must be sent with the RECEIPT OF PURCHASE and properly packed with its original intact box, complete with manual and any other accessory present at the time of purchase. Warning! If it is found that the defective item has been removed in some way or tampered with, it loses any form of guarantee of the same. The phases of the return and the management made under warranty can be made directly by the consumer, or with assistance from the Calico Jack, requiring a product return number by sending an e-mail to: assistenza @ calicojack.it
In order to meet the problems that customers face in gaining access to the guarantees of the various manufacturers, especially for Low Cost Rifles that is almost nonexistent, Calico Jack has devised a special guarantee that includes the complete Replication Review, GearBox review by Part of our technicians also covers any damage to the GEARBOX of your ASG / AEG Replica, in fact, during the 6 month warranty period, if necessary, the Calico Jack technicians will repair your GEARBOX without charging any labor costs, only by charging the cost of any parts that may have been replaced. The CJ guarantee can be extended to all replies sold by Calico Jack upon your purchase request. The buyer must, however, be subject to the specifications of the battery packs in the box or sold at the time of purchase to maintain the right to free assistance. In the case of assistance, the ASG shall be dispatched appropriately packed in its original box, to the buyer for shipping charges. Jack Calico Guarantees and Technical Assistance are usually escalated in 1/4 workdays based on the workload of the moment. Disassembling or tampering with the ASG or seals on the gearbox will invalidate any form of warranty. In addition, Calico Jack provides a sixty day warranty on all repairs made at the Muggiò (MB) outlet.
The Calico Jack periodically inserts different kinds of discounts of different duration into its online site. Discounts can be applied to all items or individually, they can only be applied to certain groups of items or to certain categories of items.
When the word "Solo OnLine" appears next to the price of a discounted item, it means that the offer is reserved only for purchases made directly online and therefore the discount is not active in the physical store (the price in the store is always the one barred if not otherwise specified).
The Calico Jack reserves the right, for any reason and at any time, to suspend partially or totally the publication of the discounts, without giving any notice or explanation.
Under Article. 5 of Legislative Decree 22 May 1999 n. 185, which regulates the matter of distance contracts, that is done outside of business premises, the customer (if it qualifies as a "consumer" under article 1 letter b) of Legislative Decree 22 May 1999 n. 185) has the right to cancel the contract and return the products ordered, without penalty and without giving any reason, within 10 (ten) days from the receipt of the products themselves.
The right of withdrawal can not be exercised for all the products for customer choice were collected in person at the headquarters of Calico Jack. This right is reserved solely to natural persons (consumers), so it can not be exercised by legal persons and natural persons acting for purposes related to their professional activity. The right of withdrawal must be exercised by the customer, subject to revocation, within 10 (ten) days of receipt of goods. All returns (which to be perfectly intact and accompanied by original packaging) must be authorized by the Customer Service Calico Jack who will issue a return authorization number (RMA). After receiving the RMA number, the customer can return the Item / s at the following address: Calico Jack AirSoft SAS in Via Galileo Galilei, 4, 20835 Muggiò (MB). They will not accept parcels on delivery. Once the products have been received (and their integrity has been verified), Calico Jack will, in the shortest possible time, credit the Customer with the cost of the returned products, withholding, where necessary, the amount of shipping costs and any fees of the Paypal service ( if this service has actually been used) which will be definitively charged to the Customer. The Calico Jack reject any Product not packed, as well as products for which they are not been already paid by the customer the cost of returning. The return costs of the product are the responsibility of the customer. The right of withdrawal is lost if the returned product is not intact, that:
• the original packaging
• the absence of integral elements of the product (accessories, cables, instruction manuals etc.)
• the product is damaged for any reason including transport.
The right of withdrawal even if the product is not received by Calico Jack within 7 calendar days from the date of sending RMA.
The Calico Jack reserves the right, at any time and without giving any prior notice, to modify the prices displayed in the catalog, the terms and conditions, or insert new terms regarding access to the Site or use of the same. These changes and additions, once published, are immediately effective;
If you use the Site after the publication of the changes or additions to the Conditions and prices shown in the catalog, you accept the changes or additions and if you are bound by them.
The consumer undertakes, once the procedure of buying online, to handle the press and keep the present conditions of sale, which however, has already seen and accepted prior to purchase, as well as the product subject to specific purchase, this in order to fully satisfy the conditions of Article. 3/4 DECR. Legislative. N ° 185/1999.
It is strictly prohibited to enter false data, and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; Personal data and e-mail address must be the only real personal data and not some other person, or fantasy.
it is expressly forbidden to make double entries corresponding to a single person or enter data of third parties.
The Calico Jack reserves the right to prosecute any violation or abuse, and for the common consumer protection.
The Calico Jack AirSoft s.a.s., VAT 06016910967, owns the website "www.calicojack.it" as well as names, logos and "Calico Jack Shop" brands and "Calico Jack A.S.D. Airsoft Team". All information and contents (including - but not limited to - the graphics, photographs, files, tables, videos, codes and software) are protected under the laws on Copyright, patent and those related to Intellectual property, and are owned by Calico Jack.
it is explicitly forbidden to reproduce all or any part, in any form and by any means, printed or electronic, without the prior written consent of Calico Jack AirSoft. This site, for example purposes, demonstration and/or sales, can be cited/used/displayed names, trademarks/logos, services and commercial Companies products.
All this material can also be used without explicit permission from the owners of companies as used in accordance with their rules of use of their material on the Internet sites of third parties. No right or claim is required for use of this material.
The use of names and logos separately and/or lacking in symbols Copyright (©) and Trademark (™) does not want to be in any way detrimental to the full and exclusive rights of the owner, but it is only for ease of reference.
The Calico Jack has the right, for any reason, at any time and without prior notice or explanation, to close website, suspending part or all of the publication as well as deny access to the same to some or all User.
Staff Calico Jack
Last updated: October 16, 2020